COVID-19 lockdown measures have impacted consumer buying too - There has been a 74% growth in online shopping since pandemic began.
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The UK retail market has always been competitive, but more so today than ever before. Maintel and Avaya bring a wealth of experience working within the retail sector and understand what it means for our customers to remain competitive in an ever-changing market where digital transformation is quickly separating the winners from losers.
Learn more about Retail CX Transformation solutions from Maintel