Future of Utilities Summit: AX + BX + CX = total digital excellence
The pace of change in the utility industry is accelerating, and the landscape is shifting, driven by greater demands from the government and customer expectations. An excellent service experience at a competitive price, whilst adhering to complex regulations and maintaining the ability to switch providers, are now priorities.
Maintel, in partnership with eGain, increase productivity, respond to regulation and maintain compliant behaviour. We can significantly: reduce front office-related costs, increase customer satisfaction and improve customer experience using knowledge to support technologies such as telephony, virtual assistants, digital messaging and knowledge management.
Learn more by filling out the form on the right-hand side of this page.